Will's Vegan Store EU logo
Will's Vegan Store EU logo

All articles

Product & Stock

Wear and care info

We use high quality vegan leathers and suedes to make our footwear, you will find your purchase requires little attention to keep looking as good as new. Our vegan footwear does not spoil or stain when it gets wet. It performs really well in wet and

Sizing Charts

Women's clothing sizing charts How to take your measurements BUST | Using a flexible tape, measure around the fullest part of the chest. Place close under the arms and make sure the tape is flat across the back. WAIST | Using a flexible tape, measure

How long does your footwear wear last?

This is a difficult question as a lot of factors can affect the lifespan of our footwear such as how often they are worn and where they are worn (what sort of terrain). You should expect your purchase to last you at least 2-3 years however we have cu

Waterproof and stain protection treatment sprays for vegan suede and vegan leather

You can use some treatments on our footwear for extra protection. We recommend treating our waterproof products with a waterproof treatment depending on use every month. We also recommend keeping them dirt free, using a wet cloth to wipe them down. I

I wear a half size do I size up or down?

If you are a half size and we don't sell your size, in most cases we would recommend you order up to the next whole size if you are a regular or wider width fitting. For example if you are a 6.5 order a 7. If you have a slim width fitting we recommen

Why don't you make my size

We are really sorry not all styles are available in our full size range. We try to make our footwear in these sizes. Womens 36-42 Mens  40-48 We would love to always provide a bigger size range (like we do for a lot of our styles) but sadly it is not

Can I get replacement laces?

If your laces have worn through or you think there is a quality issue we will provide replacement laces free of charge. Need some replacement laces? Please contact our Customer Care team so we can help you with this. Please send us: Your order numbe

Are your waterproof models PFC free?

None of our products contain PFC's. We also do not use PVC in any of our products.

Do you have photos of your clothing being worn by models

We are really sorry we don't take photos of our clothing being worn by models. All of our clothing is shot in a few ways to try and communicate its look and fit Front and back photos using a "invisible" mannequin Laid flat  Close up detail shots We

Is an item coming back into stock?

When we introduce a product we expect it to be a part of our permanent collection. Our vegan products are not created for a season but to stay. We design and manufacture to be sustainable so you buy less. Sometimes we do update or improve on a produc

Water resistance of our footwear

Unless stated as waterproof our footwear is water resistant (please check the Wear & Care information on the products page). This means you can wear for extended periods of time in light rain, walk through shallow puddles, walk through wet grass, lig

What are your insoles like, can your insoles be removed?

We use good quality insoles that are squishy and comfy to walk on. They use open cell technology so they do not crush down and keep their shape and are also breathable.   The insoles in our footwear cannot usually be removed unless they are from our

Why do some of your products cost more?

We don’t believe in doing something to protect animals whilst harming humans. If you don't pay the price, often it is the worker that is paying it for you We are all animals, we all need safeguarding and we need to safeguard the planet we share. We p

What construction method are your shoes made with?

There are three main types of construction we work to:   Mounted construction Most of our footwear is made from mounted construction. The uppers are bonded to the outsoles with a strong vegan glue. We do not stitch the outsoles to the uppers (they ar

What class are your Hiking Boots

This link explains classes of hiking boots   Our Waterproof Hiking Boots are class C1   https://www.trekking-alps.com/how-to-choose-alpine-hiking-boots/

Gift Card info

Give the gift of a positive choice. We provide an easy way to shop our Gift Cards. You can print the Gift Card out, send it now or choose a date in the calendar for it to send automatically. Send the Gift Card by email or instant message with SMS, Wa

Does your footwear have arch support?

We are really sorry we do not design our footwear to have arch support.  On many of our models our insoles are made from a sheet of recycled foam which is cut to size. They are not shaped or moulded to the countours of your feet. On some of our sneak

My grocery product says it may contain other ingredients

Some of the grocery products we sell are made in an environment where there maybe contamination from other products that are produced in the same factory.   All our products have vegan ingredients however some are made on the same production line as

Will the WVSport Active Sandals be made in more sizes?

We are really sorry the WVSport Active Sandals are only available up to an EU39 to EU42 in women's sizing and not in larger sizes. We would love to provide these in a bigger size range (like we do for a lot of our styles) but sadly it is not possible

My WVSport Waterproof Hiking boots are letting in water

We have had a few reports from our customers of our WVSport Waterproof Hiking boots not being waterproof - and letting in water during normal activity such as walking in wet grass, walking in snow, walking through streams.   We are looking into this,

My Dock Boots have a split in the outsole

You may noticed on outsole of our Dock Boots there is a split at the top usually on the inside of the boot. This is not a fault with the boots and is actually intentional. Usually on a pair of non vegan boots this area is made from compressed leather

What are your vegan leather jackets made from

The vegan leather we use for our jackets is made from polyurethane. The material like the jackets is created in Italy. The lining is made from viscose (a natural material from eucalyptus bark). The labels and other details are made from cotton. The

What is your footwear made from?

Most of our footwear and accessories are made from a bio based vegan leather made from plants (cereal crops).   The latest version we have developed contains 69% bio oil and has a viscose (a natural material from eucalyptus trees) backing material.

How do I replace my WVSport Oakes Cross Running Trainers laces

If the laces in your WVSport Oakes Cross Running Trainers have broken let us know and we will send you a new pair free of charge. This video shows you how to fit the new pair. Replacing your laces is easy! https://youtu.be/BhQrIqHFazM  Let us know if

Choosing your size in women's or men's styles

Our sizes always list the EU size next to them as well as either the UK or US size. To choose your size between either women's or men's styles just select the EU size, it is the same for women's or men's. For example if you are a 42 (check the EU siz

Does your footwear breathe, will I get sweaty feet?

You will find that our footwear breathes and is comfortable to wear. Our footwear is made with breathable vegan leather uppers and linings with breathable antimicrobial insoles. Our footwear is superior to lower price accidentally vegan shoes on the

Does the material stretch that you use in your footwear?

We use high quality vegan leathers and suedes to make our shoes. They are created from a very fine weave of individual fibres. These fibres mean give the material can stretch and mould to your foot shape. The material will soften with wear. If your p

Why don't you provide a pre-order service

We are really sorry we don't give the option to place pre-orders or hold items until they come back into stock. The main reason for this is we're the manufacturer (we have to make all our products from scratch, we cannot call off stock from a warehou

What is the difference between the Luxe Chelsea Boots, Chelsea boots and Waterproof Chelsea Boots

Our Deep Tread and Smart Luxe Chelsea Boots and Chelsea Boots are based around the same concept of a classic Chelsea Boot however there are a few difference between them apart from the price Our Chelsea Boots launched 2013. They were given an update

Can I get my footwear repaired

Sorry right now we do not offer any repairs for our footwear. We have found though that most cobblers are able to work with repairing our footwear.   Parts of a shoe you can get replaced include: Outsole Most of our footwear is made from mounted con

Can I wash my shoes in the washing machine?

You can wash a few of our styles in the washing machine These include: All our biodegradable sneakers All our espadrille models Wash on a cool wash with a towel in the drum. To dry out leave near a heat source, including on-top of a radiator on a m

Do you make bespoke sizes and styles?

It is not possible to make our shoes in sizes beyond the ones we offer. This is usually because we cannot readily source the components to increase our size range. Our manufacturing process is not setup to make one off pieces. We are sorry we could n

Footwear size charts, widths and measurements

Do your shoes size small, regular or large? Our footwear sizing unless stated is regular so we recommend ordering your usual size. We try to make our footwear not too small or large, but size as you would expect. We would recommend you order your usu

Do you have a store or shop?

Sorry we don't have a store but if you are in London we recommend visiting the Third Estate in Camden. They stock a lot of our collection and it is a great place to visit! https://thethirdestate.co.uk/ 27 Brecknock Rd, Kentish Town, London N7 0BT, Un

Will the WVSport Sequoia Edition Waterproof Hiking Boots be made available in larger sizes?

We are really sorry the WVSport Sequoia Edition Waterproof Hiking Boots are only available up to an EU42 and not in larger sizes. We would love to provide these in a bigger size range (like we do for a lot of our styles) but sadly it is not possible

Will the WVSport Snow Boots be made available in larger sizes?

We are really sorry the WVSport Snow Boots are only available up to an EU41 size and not 42 or higher into men's sizes also. We would love to provide these in a bigger size range (like we do for a lot of our styles) but sadly it is not possible for u