My return says it has zero value will I get my refund?Updated a year ago

Our returns system always displays the value of the item we shipped out to you.

If for example, we send out an exchange it has zero value, so this is the value the returns system displays when you return it.

Don't worry if you are due a refund we will always make it back for you. 

Once your return is processed (we do this once you have passed your parcel to the courier) we will check against previous payments and make a refund for the original amount you paid.